Last updated: 9-10-2023
Welcome to Dr. Umar Polyclinic! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information
We may collect the following types of personal information when you use our services:
- Contact Information: This includes your name, email address, phone number, and postal address, which we may collect when you schedule appointments or contact us.
- Medical Information: We may collect your medical history, records, and related health information when you become a patient at Dr. Umar Polyclinic.
- Payment Information: When you make payments for services, we may collect payment card details, billing addresses, and other transaction information.
Automatically Collected Information
We may automatically collect certain information when you use our website or mobile app, including:
- Log Data: This includes information about your device and the services you use, such as your IP address, browser type, operating system, and access times.
- Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website and collect information about your browsing behavior.
How We Use Your Information
We use your personal information for various purposes, including:
- Providing Services: We use your information to schedule appointments, provide medical services, and communicate with you regarding your health.
- Billing and Payments: Your payment information is used to process payments for services rendered.
- Communication: We may use your contact information to send appointment reminders, updates, and other healthcare-related information.
- Improving Services: We use data analytics to improve our services and user experience.
Disclosure of Your Information
We may share your personal information with:
- Medical Professionals: Your medical information may be shared with our healthcare professionals for the purpose of providing you with medical care.
- Service Providers: We may engage third-party service providers to assist us in delivering our services, and they may have access to your information.
- Legal Compliance: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
Your Choices
You have the right to:
- Access, correct, or update your personal information.
- Opt-out of receiving promotional emails or marketing communications.
- Request the deletion of your personal information (subject to legal requirements).
Security
We take the security of your personal information seriously and have implemented measures to protect it. However, no data transmission over the internet or method of electronic storage is entirely secure. We cannot guarantee the absolute security of your data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The latest version will always be posted on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dr. Umar Polyclinic
Flate No 13,14. Street-1, F-8 Near Khyber Bank, Akhunzada (Zangal) Market Phase 6 Hayatabad Peshawar